The cloud revolution has also significantly influenced this industry shift. Instead of being shackled to physical servers, businesses now have the freedom and flexibility to use resources as needed, thanks to cloud computing.

This paradigm shift is like swapping your fixed landline for a mobile phone – you're no longer tied down; you can make calls from anywhere anytime. This transition not only saves companies money but it allows MSPs to provide comprehensive and scalable solutions that can adapt to the changing needs of businesses.

A key part of any MSP’s role is keeping tabs on your company's network infrastructure. It's akin to performing regular health check-ups for your business technology. This includes assessing system security, identifying potential vulnerabilities, and mitigating possible threats.

In addition, every quarter, an MSP provides valuable insights into how well your systems are performing against established benchmarks - like getting a school report card. These reports cover everything from workforce productivity to maximizing returns on technology investments. A good MSP will consider your business goals while establishing these benchmarks alongside your leadership.

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